Articles for tag: Agentforce, AI technology, customer satisfaction, field service management, operational efficiency, technician burnout, workforce productivity

March 12, 2025

5 Essential Signs It’s Time for an Agent-First Field Service Solution to Boost Your Business Efficiency

Field service includes a variety of essential tasks, from home maintenance to recycling pickups, ensuring community safety and sustainability. However, many field service operations struggle with increasing customer expectations and a growing workload, leading to technician burnout. To address these challenges, Agentforce offers an AI-driven platform that enhances workforce productivity, optimizes scheduling, and provides critical ...

February 18, 2025

Market News

Ai Agents

Unlock Productivity: How to Effectively Use AI Agents in the Workplace for Enhanced Efficiency and Collaboration.

The Knowledge Series is designed for paid subscribers looking to enhance their technical skills at work with over 60 explainers and tutorials, updated monthly. At a recent CIO Summit, it was revealed that while 61% of tech leaders are exploring AI agents, 21% are not using them yet, indicating a mix of enthusiasm and skepticism ...

February 6, 2025

Market News

Ai Agents

Revolutionize Employee Experience with Oracle AI Agents for HR Leaders

Oracle has introduced new role-based AI agents in its Fusion Cloud Human Capital Management (HCM) system, aimed at enhancing the employee experience and boosting productivity. These AI agents automate tedious HR processes, allowing employees to focus on meaningful work. They assist in various areas, including career planning, performance goal setting, compensation management, and onboarding new ...