Articles for tag: AI, customer experience, Digital Transformation, flight booking, OpenAI, Technology, Virgin Atlantic

Market News

Virgin Atlantic Explores OpenAI Technology for Enhanced Site and Flight Experience

Virgin Atlantic has begun testing an AI agent named Operator to enhance its website’s flight booking process. Announced by OpenAI, Operator utilizes a model that understands web interfaces, aiding in customer interactions and potential website improvements. Early results show promise as the AI navigates the booking flow, retrieves information, and offers feedback on user experience. ...

Market News

Enhancing Shopper Experience: Human-in-the-Loop AI Design in Concierge Services by Kaz Sato at Google Cloud Community

The rise of AI agents is transforming how we connect with technology, but is full automation truly the best outcome? According to “Vibe Coding: The Future of Programming,” while AI can handle routine tasks, the most complex challenges still need human insight. Instead of aiming for complete automation, we should embrace Human Capability Augmentation, where ...

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Discover Salesforce Israel’s Mission to Build Responsible Solutions: “The Agent Will See You Now”

Salesforce Israel employs around 1,000 people, primarily focusing on research and development under the leadership of Oren Winter. The center plays a vital role in addressing AI trust, safety, and governance, especially as autonomous technologies become more prevalent. Salesforce has been evolving its AI solutions, moving from Einstein, its CRM-focused AI, to Agentforce, which allows ...

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GenAI Investments Driving Co-Working Opportunities in the Financial Sector, Reports Moody’s Analysis.

Investment in generative artificial intelligence (GenAI) is rapidly growing in the financial services sector, driven by its potential to transform the industry. According to Moody’s Corp, there was a surge of about $35 billion in investments related to AI, including GenAI, in 2023, with projections reaching $126.4 billion by 2028. Initially cautious due to regulatory ...

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April Week 2 Highlights: Key Events, Trends, and Insights You Need to Know

Explore the latest featured articles and news in programming and technology. Dive into the complexities of setting up the Raspberry Pi CM5 for IoT projects, discover the often-overlooked Storage Mapping Functions, and understand programming in the age of AI. Learn about Google’s new open-source development kit for Vertex AI, and get insights into the Linux ...

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When to Use AI Agents: Key Insights for Optimal Implementation and Avoiding Pitfalls in 2025

AI agents are increasingly becoming part of our daily routines, handling tasks like email management, scheduling, and coding. With innovations like OpenAI’s Agent SDK and LangChain, deploying these agents has never been easier. The ideal outcome is to free up time by automating mundane tasks and enhancing productivity. However, we must remember that just because ...

Market News

Build Headless Agents Seamlessly with the Agent API for Enhanced Automation and Flexibility in Your Applications

Headless agents are automated systems that operate independently without user input from a chat interface, allowing them to perform tasks autonomously. At TDX ’25, new features in AI and automation were introduced, including the Agent API, which can enhance the way we interact with these agents. This API simplifies the setup process and enables both ...

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