Retail is rapidly changing, and to keep up, businesses need smart tools like AI agents. These AI tools help create personalized shopping experiences, boost sales, and cut costs. From answering customer queries 24/7 to automating repetitive tasks, AI agents are essential in enhancing customer service and streamlining operations. They can work across different channels like ...
This article explores the challenges and opportunities of using AI to improve customer interactions in retail. Although AI has advanced, it often fails to provide the genuine empathy and human touch that customers crave. Recent studies indicate that many consumers feel their experiences have worsened, mainly due to the difficulty in reaching live agents when ...
NVIDIA has launched a new AI workflow called the NVIDIA AI Blueprint for retail shopping assistants aimed at enhancing online and in-store shopping experiences. This innovative platform allows developers to create AI-powered digital assistants that mimic expert sales associates, increasing customer satisfaction and boosting efficiency. These assistants can understand complex customer inquiries, help find products, ...
Talkdesk has introduced AI agents specifically designed for retail customer service, enhancing their AI-powered solutions. These agents operate around the clock and can manage complex tasks autonomously, offering customers hyper-personalized, self-service experiences. With advanced natural language processing and the ability to integrate with various commerce platforms, these AI agents can assist with customer identification, order ...
As cryptocurrency gains traction, the question arises: could it eventually replace credit and debit cards? While Bitcoin recently hit a record high, widespread adoption remains uncertain. However, businesses like Trump Media & Technology are exploring crypto payment options, reflecting a growing interest among consumers during the holiday season. Instant crypto payments can simplify transactions, particularly ...
As cryptocurrency continues to rise, its impact on traditional payment methods, like credit and debit cards, is becoming a hot topic. With Bitcoin reaching record highs and businesses like Trump Media & Technology showing interest in crypto payments, more consumers are eager to use digital currencies for their purchases. The holiday season is also sparking ...
 "Candytoy Corporate partners with Reliance Retail, expanding candy toy supply to 1,400 stores, poised for rapid growth and potential IPO.")
Candytoy Corporate, a prominent manufacturer of candy toys based in Indore, has teamed up with Reliance Retail to supply confectionery toys across 1,400 of its stores. The partnership, recently initiated, aims to have at least 200 stores operational by Diwali, generating a revenue run rate of Rs 2 crore per month. The company specializes in ...
 "Carrefour aims to expand in India with a cluster format, exploring quick commerce partnerships for enhanced retail presence.")
Carrefour is gearing up for expansion in India by adopting a cluster format and exploring quick commerce opportunities. In an exclusive interview in Mumbai, Patrick Lasfargues, Carrefour’s International Partnership Executive Director, and Nilesh Ved, Chairman of the Apparel Group, discussed their strategic plans for the Indian Market. Currently, Carrefour operates 14,000 stores across 40 countries, ...
 "Lighthouse Advisors sells a stake in V2 Retail for Rs 85 crore, while Motilal Oswal Mutual Fund purchases shares amid market fluctuations.")
Lighthouse Advisors, a private equity firm, recently sold a 2% stake in V2 Retail for Rs 85 crore through an open Market deal. The sale involved over 734,000 shares at an average price of Rs 1,160 each, reducing Lighthouse’s holding in V2 Retail from 6.36% to 4.24%. Following this transaction, shares of V2 Retail rose ...
 "Bina Modi defends closing retail brand 24Seven amid family tensions, as Godfrey Phillips shifts focus amid boardroom drama.")
Godfrey Phillips India Ltd Chairperson, Bina Modi, recently defended the decision to close the retail division ’24Seven’, originally created by her son, Samir Modi. During the company’s annual general meeting, she emphasized the move’s alignment with the strategy of focusing on core business strengths. Earlier, a court lifted an injunction that had temporarily blocked this ...
