NICE Actimize has launched Xceed AI agents as part of its advanced AI solutions aimed at enhancing fraud detection and anti-money laundering (AML) compliance. These intelligent agents work alongside human analysts to identify and manage financial crime, adapting to new threats while reducing operational stress. They automate crucial processes like alert triage, case summarization, and ...
Alpha Vision, a leader in AI-driven security solutions, is set to showcase its innovative surveillance technologies at ISC West 2025 in Sunnyvale, California, on March 31, 2025. Attendees can explore hands-on demonstrations of three key products: AI Inspector, designed for autonomous patrols and real-time activity detection; Magic Search, a fast video search tool for retrieving ...
On March 27, 2025, Hakimo unveiled its innovative AI Operator, an autonomous security agent designed to improve physical security by monitoring existing systems like cameras and badge readers. This groundbreaking technology detects threats in real time and executes response protocols similar to human security professionals, addressing the industry’s challenges of rising crime and staffing shortages. ...
While many focus on consumer AI, a deeper transformation is happening with agentic AI. This technology enhances observability by shifting from traditional monitoring to autonomous systems that can detect, diagnose, and fix issues in real time. Instead of waiting for alarms, these systems actively respond, improving operational efficiency. For example, in e-commerce, agentic AI can ...
AI agents are advanced software programs that can work on their own to achieve specific goals. Unlike traditional programs that follow strict instructions, AI agents can sense what’s happening around them, make decisions, and learn from their experiences over time. This allows them to adapt and improve in real-time. Their independence makes them useful in ...
Discover the evolving landscape of AI-powered customer interactions with our essential glossary. Whether you’re new to AI Agents or looking to enhance your strategy, this comprehensive guide covers all the key terms you need to know. At Regal, we offer more than just typical chatbots—our AI Agents are human-like, always available, and seamlessly integrated with ...
Canopus Networks has launched Canopus SEER, a real-time network observability platform powered by Agentic-AI. This innovative solution addresses the challenge faced by enterprises and carriers that are overwhelmed by monitoring data but lack actionable insights. Canopus SEER leverages advanced programmable sensors to provide ultra-high-definition visibility into user and application experiences, enabling faster and more efficient ...
Borneo.io has launched Borneo Agentic AI, a revolutionary tool that enhances data security for organizations by enabling quicker detection, investigation, and remediation of threats. This innovative AI solution allows security teams to operate efficiently with fewer resources while ensuring a proactive security stance in a rapidly evolving risk landscape. With features like instant security audits ...
Autonomous AI agents are transforming customer service, but service leaders often wonder what these agents are communicating with customers. The newly launched AI Agents tab in the Service Cloud Supervisor experience allows supervisors to monitor these interactions in real time. This innovative feature gives supervisors the ability to see ongoing conversations, identify when human intervention ...
Coval is revolutionizing the development of voice and chat AI agents by providing tools that simplify and automate testing. Designed for developers, Coval offers automated simulations, real-time performance monitoring, and seamless integration with CI/CD processes. These features help save time, improve testing coverage, and deliver actionable insights, enabling teams to build reliable AI systems more ...
