Qualtrics Introduces Empathetic AI Agents to Revolutionize Customer Service and Enhance User Experience
Qualtrics is stepping up its game with the launch of Experience Agents, a new type of AI that goes beyond simple assistance. These agents are designed to interact directly with customers, gathering information and resolving issues in real-time to enhance user experience. Unveiled ahead of the X4 2025 Experience Management Summit, Experience Agents aim to ...