Articles for tag: AI Agents, conversational AI, customer engagement, generative AI, Gupshup, industry recognition, technology innovation

March 12, 2025

Gupshup Recognized as Leader in Conversational AI Innovation and Awarded for Ready AI Agents Excellence

Gupshup, a leader in Conversational AI, has received notable recognition from various analyst firms for its innovative AI capabilities. The company has been highlighted in Gartner’s Competitive Landscape for Conversational Solutions and named an ‘Established Leader’ in Juniper Research’s Conversational AI leaderboard. It was also recognized as a “Major Player” in the IDC MarketScape assessment ...

March 12, 2025

Market News

Ai Agents

Gupshup Recognized for Innovation in Conversational AI and Awarded Top Analyst Accolades for Ready AI Agents

Gupshup, a leading Conversational AI platform based in Mumbai and San Francisco, has received accolades from notable analyst firms for its innovative AI solutions and Market leadership. Recognized in Gartner’s Competitive Landscape and Juniper Research’s AI Leaderboard, Gupshup stands out for its advanced capabilities in Generative AI and AI Agents. CEO Beerud Sheth emphasized that ...

March 5, 2025

Market News

Ai Agents

Agora Unveils Conversational AI Engine for Effortless Voice AI Interactions and Enhanced User Experience

Agora, Inc., based in Santa Clara, California, has introduced its new Conversational AI Engine, designed for developers to create advanced voice agents that enable natural conversations with ultra-low latency. This innovative solution supports any AI model and text-to-speech technology, ensuring fast and seamless voice interactions. Agora’s engine excels in real-time processing, offering clear communication through ...

March 5, 2025

Market News

Ai Agents

Agora Launches Conversational AI Engine for Enhanced Voice AI Experiences and Streamlined Communication Solutions

Agora, Inc., a leader in real-time engagement technology, has launched its new Conversational AI Engine, allowing developers to create advanced voice agents using any AI model. This engine is designed for ultra-low latency, ensuring that voice interactions feel natural and smooth. With features like background noise suppression and intelligent conversation flow, it enables businesses to ...

March 4, 2025

Market News

Ai Agents

Exploring AI in Supply Chain Management with Corey Bakhtiary of Argano on the AI Agent & Copilot Podcast

Discover insights from the AI Agent & Copilot Podcast, where we explore the latest developments in AI Copilots by Microsoft and its partners. In this episode, Corey Bakhtiary from Argano shares insights ahead of the AI Agent & Copilot Summit. He discusses how AI, especially in supply chain management, can streamline processes like order tracking ...

March 4, 2025

Market News

Ai Agents

Harnessing AI in Supply Chain Management: Insights from Corey Bakhtiary of Argano on the Future of Logistics and Efficiency

Welcome to the AI Agent & Copilot Podcast, where we explore the latest advancements in AI Copilots and agents from Microsoft and its partners. In this episode, Corey Bakhtiary from Argano shares insights on his upcoming session at the AI Agent & Copilot Summit, focusing on conversational AI for order tracking using Microsoft Dynamics 365. ...

March 4, 2025

Market News

Ai Agents

reAlpha’s AIChat Launches Next-Gen AI Agents for Enhanced Customer Engagement and Support Solutions

reAlpha Tech Corp is enhancing business interactions through its subsidiary, AiChat, which has launched AI-powered digital agents called AI Agents. These agents, featuring Voice AI and Agentic AI, aim to personalize customer engagement by adapting to past conversations and preferences. Voice AI enables real-time, human-like interactions with multilingual support, while Agentic AI offers autonomous and ...

March 3, 2025

Market News

Ai Agents

Cresta AI Agent: Transforming Customer Service with Human-Like Conversational AI and Smart Automation Solutions

Cresta, a leader in contact center AI, has successfully rolled out its AI Agent platform with Brinks Home, a home security provider. This innovative solution creates human-like conversational experiences by combining advanced language models with precise business logic. Cresta’s AI Agent aims to enhance customer interactions while reducing costs through automation, moving beyond traditional chatbot ...

February 27, 2025

Market News

Ai Agents

Cresta Unveils Rapidly Scaling AI Voice Agents Now in Production for Enhanced Customer Engagement and Efficiency

Cresta AI Agent has transformed customer service for Brinks Home Security by automating conversations with a human-like touch. Launched in October 2024, this advanced AI combines state-of-the-art language models with business logic to understand and resolve complex customer issues with empathy. The results have been impressive, boosting Brinks’ customer satisfaction scores and enhancing employee efficiency. ...

February 25, 2025

Market News

Ai Agents

Decagon Voice Launch: Transforming AI Communication with Decagon AI’s Latest Innovation

Decagon is excited to introduce Decagon Voice, a new AI solution designed for businesses to enhance customer support over the phone. With advanced voice technology from ElevenLabs, these AI voice agents deliver highly realistic conversations, making phone interactions as smooth and effective as chatting online. Customers often prefer voice support, and Decagon aims to provide ...