Cisco unveils an AI-powered customer service agent, promising to eliminate frustrating hold times and revolutionize the industry by 2025.
Cisco is revolutionizing customer service with its new conversational AI agent, aiming to manage most service calls by 2025. This AI system promises to eliminate long hold times and complex automated menus, allowing for more natural conversations and tackling tasks traditionally handled by humans, such as rebooking flights. During the WebexOne conference, Cisco emphasized that ...
