Revolutionizing Customer Service: The Impact of Third-Party Conversational AI Solutions on User Experience and Efficiency
AI agents like Amazon’s Alexa+ are beginning to change how customers interact with services. These smart assistants can help with tasks, such as booking reservations and answering questions, making customer service easier and more convenient. Experts predict that by 2029, most customer service inquiries could be handled by AI without human help. While this technology ...
