Salesforce Report: How AI Agents Drive Competitive Advantage in Financial Services for 2023 and Beyond
Salesforce’s Connected Financial Services Report highlights a significant change in the financial industry, emphasizing the growing role of AI-driven agents in enhancing digital engagement and customer service. Based on insights from 9,500 consumers worldwide, the report reveals that a large percentage of customers now expect seamless, AI-powered experiences, with many willing to stay with their ...
