ServiceNow Acquires Cuein to Enhance Digital Customer Experience and Drive Innovation in IT Service Management Solutions
ServiceNow has announced its acquisition of Cuein, a company specializing in conversation data analysis and insights. This move aims to enhance the capabilities of ServiceNow’s AI Agents by improving their ability to process and analyze data from various customer interactions. With Cuein’s technology, ServiceNow AI Agents will be better equipped to handle complex tasks and ...