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Welles Boosts Customer Engagement and Operational Efficiency Using Seek AI Agents for Enhanced Business Performance

customer engagement, data analytics, e-commerce, inventory management, Seek AI, sustainable clothing, Welles

Welles, a sustainable clothing brand, recently transformed its e-commerce operations by deploying Seek AI, a data analytics platform. Within just one month, Welles saved 30 minutes daily on data tasks, re-engaged over 4,000 dormant customers, and reduced product returns by 50%. The automation of data analytics allowed Welles to streamline inventory management and improve Marketing strategies, all achieved by a non-technical user. Seek AI’s natural language capabilities enabled the brand to analyze ad performance and optimize email campaigns. Co-Founder Rachel Rothenberg-Saenz noted that Seek AI has significantly clarified and enhanced their operations, providing actionable insights to drive better business decisions and growth.



Within one month of using Seek AI for its e-commerce platform, Welles, a sustainable clothing brand, achieved remarkable results. They saved 30 minutes a day on data tasks, re-engaged over 4,000 dormant customers, and cut their product returns by 50%. This transformation underscores the power of AI in modern retail operations.

NEW YORK, January 13, 2025 – Welles, which specializes in eco-friendly medical uniforms and healthcare workwear, announced the successful deployment of Seek AI. This innovative platform automates data analytics and enhances e-commerce performance. By leveraging its capabilities, Welles has streamlined its operations on Shopify, allowing for optimized inventory management and boosted Marketing effectiveness.

Within just a month, Welles reported significant improvements:

– Re-engaged 4,000+ dormant customers through targeted campaigns.
– Reduced product returns by over 50%.
– Streamlined inventory management by eliminating five unnecessary apps.
– Saved 30 minutes each day on manual data analysis tasks.

Additionally, Seek AI helped Welles identify effective search terms, assess ad campaign performance, and time email campaigns for maximum impact. Rachel Rothenberg-Saenz, Co-Founder and CEO of Welles, described the experience as transformative, highlighting how Seek AI provided clarity and efficiency needed for smarter scaling.

The mission of Seek AI is to make data more accessible. By using natural language processing, businesses can unlock valuable insights without needing specialized data skills. Sarah Nagy, Founder and CEO of Seek AI, emphasized how AI technologies are reshaping operations across departments by democratizing data access.

In conclusion, Seek AI is proving to be a game-changer for e-commerce businesses like Welles, guiding them towards better decision-making and improved operational efficiency.

About Welles: Welles is a brand dedicated to sustainable fashion, offering medical uniforms with eco-friendly materials. For more information, visit their website.

About Seek AI: Seek AI focuses on the democratization of data access, enabling businesses to utilize their data more effectively. For additional details, explore seek.ai.

Tags: Welles, Seek AI, sustainable clothing, e-commerce platform, data analytics

What is Welles doing with Seek AI Agents?

Welles is using Seek AI Agents to improve how they interact with customers and make their operations run more smoothly. This technology helps them respond faster and better to customer needs.

How do Seek AI Agents enhance customer engagement?

Seek AI Agents enhance customer engagement by providing quick and accurate responses to customer queries. They can handle many requests at once, making sure customers get the help they need without long wait times.

What are the benefits of improved operational efficiency?

Improved operational efficiency means that Welles can do tasks faster and with fewer resources. This helps reduce costs, save time, and ultimately provide better service to customers.

Are Seek AI Agents easy to use for customers?

Yes, Seek AI Agents are designed to be user-friendly. Customers can interact with them just like they would with a real person, making it easy to get support or information whenever they need it.

How can businesses benefit from using Seek AI Agents?

Businesses can benefit from using Seek AI Agents by increasing productivity and improving customer satisfaction. They allow companies to handle a larger volume of inquiries while maintaining high-quality service.

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