This article guides you on creating and managing actions for AI agents using the Advanced add-on. Actions can be set up at various levels: AI agent level, intent level, or block level. Each action is reusable and can enhance user interactions by performing specific tasks during conversations. To create an action, simply select your AI ...
Talkdesk has introduced a new AI-powered solution designed specifically for banks and credit unions. This innovative technology enhances customer service by using agentic AI automation to improve workflows and deliver personalized experiences. With Talkdesk AI Agents, financial institutions can automate common tasks like managing deposits and loans, allowing human agents to focus on more complex ...
Caro Holdings has unveiled its new AI Chat Agent platform, designed to assist businesses in enhancing customer service while reducing costs. This intelligent platform offers features like instant support for FAQs, appointment scheduling, real-time order tracking, lead qualification, and feedback collection. By utilizing AI, companies can boost conversion rates and streamline onboarding without needing to ...
Caro Holdings has launched a new AI Chat Agent platform designed to help businesses improve efficiency and customer service without hiring more staff. This intelligent assistant can manage various tasks, such as answering frequently asked questions, scheduling appointments, tracking orders, qualifying leads, and collecting feedback. By automating these processes, Caro’s AI agents can significantly enhance ...
Brand Engagement Network Inc. (BEN), a leader in AI-driven customer engagement, has launched its new platform, iSKYE, designed to help businesses implement customized AI solutions with enhanced security and flexibility. iSKYE allows companies to develop tailored AI Agents that offer personalized interactions, moving beyond generic responses from traditional large language models. The platform features industry-specific ...
B2B Rocket is an innovative AI tool that streamlines Marketing outreach, making it more efficient and faster. Michelle LaBrosse, CEO of Cheetah Learning, praises B2B Rocket for revolutionizing her approach to reaching target audiences. She found it to be a significant improvement over traditional methods, saving time and effort while delivering better results. If you’re ...
Discover how AI agents can enhance retailers’ loyalty programs by leveraging real-time data to foster lasting relationships with customers. This article from Salesforce highlights the impactful role of AI in driving customer engagement and loyalty, making shopping experiences more personalized and enjoyable. By incorporating trusted data and advanced technology, retailers can better understand their loyal ...
Discover the latest updates in cloud technology with Cloud Wars Minute, your daily source for cloud news and thoughtful commentary. In the latest episode, we explore Amazon’s groundbreaking Nova Sonic, a new voice AI model that blends speech recognition and generation into one cohesive system. This innovation aims to improve how customers interact with voice ...
Consumer goods brands are facing challenges like economic uncertainty and changing consumer behavior, with many shoppers opting for lower-priced products. To thrive, brands need to adopt innovative strategies, leveraging AI technology to streamline operations and enhance customer engagement. Agentic AI and tools like Agentforce can automate routine tasks, freeing up employees to focus on more ...
In today’s uncertain economy, consumer goods brands face challenges like changing trade policies and shifting consumer behaviors. To stay competitive, these brands must adapt by utilizing real-time data and innovative technology, particularly AI. Many companies struggle with outdated processes and disconnected systems, which hinder their efficiency. AI solutions, like Agentforce, can automate routine tasks, allowing ...
