At a recent workshop in Ho Chi Minh City, Nguyen Ai Lien, the customer service director at Viettel Group, discussed the benefits of using AI in electronic contracts. He noted that adopting digital solutions, like remote digital signatures and e-contracts, can help businesses reduce costs and improve efficiency. These electronic contracts ensure compliance with legal standards and increase transparency in signing processes. Viettel offers various e-invoice solutions to help businesses track contracts securely and safely. Additionally, Wilson Lieu from the Vietnam AI Capacity Development Alliance emphasized how AI trends for 2025 could enhance customer service, streamline Marketing efforts, and ultimately assist in data analysis and decision-making for businesses.
The Rise of AI in Electronic Contracts: Streamlining Business Efficiency
By Lan Do
Sun, January 12, 2025 | 9:00 am GMT+7
The world of business is evolving, and artificial intelligence (AI) is at the forefront of this change. During a recent workshop in Ho Chi Minh City, Nguyen Ai Lien, the director of customer service at Viettel Group, shared insights on how AI is transforming electronic contracts. Lien explained that these innovations are expected to reduce costs and enhance work processes for businesses.
At the “Applying Technology into Practice” workshop, Lien highlighted the advantages of using digital solutions such as electronic contracts and remote digital signatures. These tools are becoming increasingly popular due to their compliance with legal standards, ensuring transparency, and improving the reliability of contract signing.
Viettel offers a comprehensive e-invoice solution that allows companies to monitor their signing processes, protect contract integrity, and reduce the risk of fraud. This includes options for non-authenticated and authenticated invoices, catering to different business needs.
Additionally, Lien stressed the importance of eKYC technology for verifying the identities of contract parties, further securing the signing process. Viettel’s system provides various signing methods, including One-Time Passwords (OTPs) and digital signatures, making it both flexible and secure.
The workshop also featured insights from Wilson Lieu, deputy director of the Institute of Informatics and Applied Economics. He discussed key AI trends for 2025, emphasizing its role in data analysis, advertising, and customer service. AI tools streamline decision-making and improve advertising efficiency, while AI-driven customer service agents enhance service speed and availability.
As businesses embrace AI, they can expect significant improvements in efficiency and reduced reliance on traditional manpower. The future of electronic contracts looks promising, with technology paving the way for smarter, safer business practices.
Tags: AI, electronic contracts, Viettel Group, business efficiency, digital solutions, technology trends 2025
What is AI in electronic contracts?
AI in electronic contracts refers to using artificial intelligence technology to create, manage, and analyze contracts digitally. It helps automate tasks, improve accuracy, and speed up the contract process.
How does AI improve contract management?
AI improves contract management by automating repetitive tasks, like data entry and reminders. It can also analyze contract terms for compliance and identify potential risks, helping businesses save time and avoid mistakes.
Is it safe to use AI for contracts?
Yes, using AI for contracts can be safe when proper security measures are in place. Encryption and access controls help protect sensitive information. It’s important to choose a reputable AI provider to ensure data safety.
Can AI help in negotiation processes?
Absolutely! AI can analyze past negotiation data to suggest better terms and strategies. It can also provide real-time insights during discussions, helping teams negotiate more effectively.
Is AI in contracts suitable for all businesses?
Yes, AI in electronic contracts can benefit businesses of all sizes and industries. Whether you’re a small startup or a large corporation, AI can streamline your contract processes and improve efficiency.
