Prodapt has announced the launch of AI agents on the ServiceNow platform, designed to enhance operational efficiency and customer experience for telecom and technology companies. These custom AI agents, starting with the Customer Churn Prediction Agent, aim to streamline workflows and boost productivity across various business functions. By leveraging the capabilities of ServiceNow, Prodapt is poised to revolutionize AI-driven transformation in the telecom industry. The partnership combines Prodapt’s industry expertise with ServiceNow’s advanced technology to deliver innovative solutions that integrate and automate processes. This development represents a significant step towards enabling enterprises to move from AI experimentation to impactful real-world applications. For more information, visit Prodapt’s website.
Prodapt Unveils AI Agents on ServiceNow Platform to Revolutionize Telecom Operations
In a significant move for the telecommunications industry, Prodapt has announced new AI agents developed on the ServiceNow platform. This initiative is aimed at enhancing operational efficiency, automating workflows, and improving customer experiences for enterprises in the telecom sector. The announcement was made during a recent event held simultaneously in Barcelona and Chennai.
The AI agents are designed to create seamless connections among various systems and departments, allowing telecom companies to harness enterprise-wide intelligence. The first offering is a Customer Churn Prediction Agent, which is now available on the ServiceNow store. This development leverages Prodapt’s extensive industry knowledge and strengths in data engineering and ServiceNow integration.
Rajiv Papneja, CTO of Prodapt, highlighted the importance of this initiative, stating, “ServiceNow is redefining enterprise AI. Our agents will help telecommunications companies move from mere AI experimentation to impactful, real-world applications.” He emphasized that these AI agents will streamline workflows and accelerate decision-making across the organization.
In alignment with this, ServiceNow’s Michael Park, global head of AI GTM, praised the collaboration, stating that the integration of Prodapt’s expertise with ServiceNow’s robust capabilities is leading to innovative solutions that automate workflows and drive substantial business outcomes.
About Prodapt
Prodapt is a leading provider in the connectedness industry, known for offering consulting and managed services to major telecom and technology firms. With a workforce of over 6,000 experts across 30 countries, Prodapt serves high-profile clients like Google, Amazon, and Verizon. Recognized by Gartner as a major regional IT service provider, Prodapt continues to expand its influence in the telecom space, connecting billions of devices worldwide.
For more information about Prodapt and its latest offerings, visit their website.
This new venture underscores the ongoing evolution of the telecommunications sector, with AI at the forefront, transforming how companies operate and deliver services to their customers. As the industry continues to adapt to technological advancements, Prodapt’s initiative is set to make a significant impact.
Primary Keyword: AI agents
Secondary Keywords: ServiceNow platform, operational efficiency, telecom industry
What is the Telco AI Factory announced by Prodapt?
The Telco AI Factory is a new initiative by Prodapt that uses artificial intelligence on the ServiceNow platform. It aims to help telecom companies boost their productivity and improve their services.
How does the Telco AI Factory benefit businesses?
The Telco AI Factory helps businesses by automating tasks, improving efficiency, and enhancing customer experiences. It allows companies to respond faster to customer needs and streamline their operations.
What technology is used in the Telco AI Factory?
The factory utilizes advanced AI technology along with the ServiceNow platform. This combination helps telecom companies better manage their processes and provide more effective solutions.
Who can use the Telco AI Factory?
Telecom companies of all sizes can use the Telco AI Factory. It is designed to support various aspects of their operations, making it easier to manage resources and improve service delivery.
Is this service easy to implement?
Yes, the service is designed to be user-friendly. Prodapt ensures that telecom companies can quickly adopt the Telco AI Factory and start seeing improvements in their productivity.