NTT DATA has launched its Agentic AI Services for Hyperscaler AI Technologies to help organizations easily implement and manage AI-powered agents. This innovative service aims to improve efficiency, drive innovation, and enhance both employee and customer experiences. By simplifying the integration of AI across various business functions, NTT DATA’s solution empowers companies to scale their AI capabilities confidently. The services cater to all industries, addressing needs such as customer service, employee training, and workflow automation. With support available in over 20 languages, NTT DATA ensures seamless global adoption. This launch positions NTT DATA as a leader in AI-driven enterprise solutions, focusing on responsible AI and long-term success for its clients.
LONDON, March 21, 2025 — NTT DATA has unveiled its new Agentic AI Services designed for Hyperscaler AI Technologies, making it easier for businesses to incorporate advanced AI-powered agents. This suite of services aims to enhance efficiency, drive innovation, and improve experiences for both employees and customers, ensuring businesses get the most out of their AI investments.
With the rising demand for personalized AI, these services expand on NTT DATA’s previously announced Smart AI Agent, which allows enterprises to automate various business processes. Unlike traditional automation, Agentic AI understands user needs, interacts naturally, and manages complex tasks. This helps organizations confidently scale their AI strategies for optimal success.
NTT DATA’s comprehensive suite caters to every step of the AI journey, from consulting and developing AI agents to implementing and managing them. These services are applicable across industries like manufacturing, banking, and healthcare, ensuring that organizations can maximize their AI investments while promoting responsible innovation.
By combining agentic AI with generative AI, such as large language models, NTT DATA ensures these AI agents can perform tasks efficiently and accurately. Ongoing support keeps AI agents secure, updated, and continuously improved, enhancing user interaction.
Businesses are increasingly investing in AI. According to Gartner, by 2028, artificial intelligence services will reach a Market value of $609 billion. Additionally, the demand for agentic AI is set to skyrocket, with predictions showing a significant rise in its integration into enterprise software applications.
NTT DATA is launching these services with an initial emphasis on Microsoft platforms. As a top provider of Microsoft solutions, NTT DATA helps companies seamlessly integrate AI agents into daily operations.
Key Benefits of NTT DATA’s Agentic AI Services
- Advisory Services: These provide expert guidance on adopting and optimizing AI solutions tailored to specific business needs.
- Implementation Services: This includes the secure configuration and deployment of AI agents.
- Ongoing Management Services: Continuous monitoring and governance of AI agents to ensure effective operation.
- Connectivity: Integration across channels to ensure compliance with local regulations.
Practical Applications Across Industries
NTT DATA’s services offer real-world applications that streamline operations. Here are a few examples:
- Customer Service: Automates query resolution, reducing wait times.
- Billing & Scheduling: Simplifies repetitive tasks for improved efficiency.
- Training & Onboarding: Accelerates employee development.
- Logistics & Risk Management: Enhances fraud protection and data analysis.
- HR & Sales: Improves communication and task management using AI.
Future Growth Prospects
With the rollout of Agentic AI Services, NTT DATA strengthens its position as an industry leader in AI-driven solutions. These services are set to integrate with various AI platforms, further enhancing NTT DATA’s extensive managed services portfolio.
About NTT DATA
NTT DATA is a trusted innovator in business and technology services, serving a wide range of clients across the globe. With a commitment to transformation and optimization, NTT DATA is positioned to help organizations navigate the evolving digital landscape.
In conclusion, NTT DATA’s introduction of Agentic AI Services represents a significant step forward in helping organizations leverage AI effectively, ensuring ongoing success in a rapidly changing technological landscape.
Keywords: NTT DATA, Agentic AI Services, AI Technologies
Secondary Keywords: AI-powered agents, Digital transformation, Business automation
What are Agentic AI Services?
Agentic AI Services are advanced tools provided by NTT DATA to help businesses use AI technology effectively. These services focus on making AI applications easier to adapt and integrate with existing systems.
How do these services help with Hyperscaler AI technology?
These services assist companies in leveraging Hyperscaler AI by offering customized solutions and support. This means businesses can enhance their AI capabilities without needing extensive technical knowledge.
Who can benefit from NTT DATA’s Agentic AI Services?
Any organization looking to improve its AI usage can benefit from these services. This includes industries like finance, healthcare, and retail that want to use AI to enhance operations and customer experiences.
What makes NTT DATA’s approach to AI unique?
NTT DATA combines deep industry knowledge with cutting-edge technology. Their focus on practical solutions helps businesses quickly realize the benefits of AI without facing complex hurdles.
How can companies get started with Agentic AI Services?
Companies can reach out to NTT DATA directly to learn more about their services. A team of experts will guide them on how to implement and optimize AI technologies according to their specific needs.