At the LEAP 2025 technology event in Riyadh, Saudi Arabia, Gupshup unveiled its innovative AI Agent Library, featuring 15 customizable AI Agents designed to enhance business-customer communication. This new library empowers businesses to quickly implement AI-powered interactions, boosting revenue, customer experience, and operational efficiency across various channels like WhatsApp, SMS, and web. Gupshup’s AI Agents leverage advanced language models for personalized interactions and ensure brand integrity with built-in safety measures. This launch aligns with Saudi Arabia’s digital transformation goals and reflects Gupshup’s commitment to driving growth through conversational AI, already making a significant impact in sectors like retail and automotive in the region.
Gupshup Launches Innovative AI Agent Library at LEAP 2025 in Saudi Arabia
RIYADH, Saudi Arabia, Feb. 13, 2025 — Gupshup, the world’s top Conversational AI platform, revealed its advanced AI Agent Library at LEAP 2025. This launch features 15 pre-built, customizable AI Agents designed to enhance business interactions with customers. The AI Agents aim to transform the way customers engage with businesses across various industries.
Rapid Deployment and Enhanced Customer Experience
Gupshup’s AI Agent Library allows businesses to deploy advanced AI interactions quickly. Early users can expect to see improved revenue growth and customer satisfaction. The AI Agents are tailored for business-to-consumer engagement throughout the Marketing, sales, and support phases. They use large language models (LLMs) for rich, interactive conversations and integrate seamlessly with backend systems and messaging platforms like WhatsApp and SMS.
Key Features of Gupshup’s AI Agents
- Personalized Interactions: Gupshup’s AI Agents can track conversation histories for tailored customer experiences.
- Safety and Trust: Built-in guardrails maintain brand integrity and ensure the AI stays within its designated role.
- Quick Setup: Designed for easy deployment across various channels, enabling businesses to engage with customers efficiently.
Transforming Business-Customer Relationships
According to Beerud Sheth, Founder and CEO of Gupshup, “Conversational AI Agents are fundamentally transforming how businesses connect with customers.” Gupshup’s solutions align with Saudi Arabia’s Vision 2030, focusing on digital transformation and investment in AI technologies.
Notable Achievements
Since establishing its presence in Saudi Arabia in October 2024, Gupshup has gained significant interest from local enterprises seeking to enhance their digital capabilities. The company’s previous success includes powering the Kingdom’s first automotive AI Agent for Petromin, which provides customer support similar to speaking with a live representative.
Gupshup also collaborates with various sectors in the Middle East, including retail and healthcare. Notably, leading fashion retailer 6thStreet achieved an eightfold Marketing return on investment through Gupshup’s innovative solutions.
Conclusion
The launch of Gupshup’s AI Agent Library marks a significant step in enhancing customer experience using conversational AI technology. With substantial opportunities for personalization and engagement, businesses can now connect with customers more effectively than ever.
About Gupshup
Gupshup is a leading platform for creating and deploying Conversational AI Agents across multiple industries. Trusted by over 45,000 customers worldwide, Gupshup’s technology facilitates transformative conversational experiences to drive business growth and efficiency.
For more information, visit Gupshup’s website.
Tags: Gupshup, AI Agents, Conversational AI, Saudi Arabia, Digital Transformation, LEAP 2025, Customer Experience, Business Solutions.
What is Gupshup Showcases?
Gupshup Showcases is an event where they present ready-made AI agents that can handle different tasks. These agents are trained in specific industries, making them suitable for various business needs.
What are multimodal AI agents?
Multimodal AI agents are smart systems that can understand and respond to different types of data. They might work with text, voice, images, or videos, allowing them to assist in diverse situations.
How can these AI agents help businesses?
These AI agents can automate tasks, improve customer service, and provide insights based on data analysis. They help businesses save time and resources while enhancing user experiences.
Who should attend LEAP 2025?
Anyone interested in technology, especially business owners, tech enthusiasts, and industry professionals, should attend. It’s a great chance to see the latest advancements in AI and how they can be applied in real-world scenarios.
Where can I learn more about Gupshup and their AI agents?
You can visit Gupshup’s official website or follow their social media channels. They often share updates, resources, and case studies about their AI agents and how they are making a difference in various industries.
