Five9 has announced its global availability on Google Cloud Marketplace, introducing a new version of its AI Agents tailored for Google Cloud. This allows businesses worldwide to easily implement AI-driven customer experience solutions, enhancing engagement through personalized interactions. With streamlined deployment and management, companies can optimize agent productivity and reduce customer wait times. The collaboration with Google Cloud aims to simplify procurement and billing, making it easier for organizations to leverage their Google Cloud credits for superior customer service. As businesses continue their digital transformation, Five9’s AI solutions promise to deliver impactful and efficient results, reinforcing their commitment to enhancing customer satisfaction on a global scale.
Five9 Expands Global Reach through Google Cloud Marketplace
Five9 has announced that its services are now available worldwide on the Google Cloud Marketplace. This move is particularly significant as it comes with the launch of the new Five9 AI Agents tailored specifically for Google Cloud. Businesses around the globe can now easily activate Five9’s innovative customer experience solutions, streamlining the entire process from procurement to deployment.
The revamped Five9 AI Agents are designed to enhance customer interactions by providing personalized and intuitive experiences across various digital channels. With this integration, companies can utilize their Google Cloud credits to harness exceptional AI-driven solutions that not only improve customer experiences but also drive business efficiency and loyalty.
Jake Butterbaugh, SVP of Global Partner Organization at Five9, expressed excitement over this partnership, stating that it enables businesses to integrate Five9 AI solutions into their existing Google Cloud infrastructure seamlessly. This development is set to help organizations elevate their technology and prepare for future scalability and innovation.
Dai Vu, Managing Director at Google Cloud, highlighted that adding Five9 AI Agents to the Marketplace will allow customers to deploy and manage these solutions swiftly on Google Cloud’s robust global infrastructure, supporting digital transformation efforts effectively.
By offering its services through the Google Cloud Marketplace, Five9 aims to empower businesses globally to achieve faster implementation of AI-enhanced customer service, ultimately leading to improved agent productivity and decreased customer wait times.
For more information, visit Five9 on Google Cloud Marketplace or learn about the Five9 Genius AI product suite.
Keywords: Five9, Google Cloud, AI agents, customer experience
Secondary Keywords: global availability, digital transformation, cloud solutions
What is Five9?
Five9 is a cloud-based contact center software that helps businesses manage customer interactions. It makes it easier for companies to connect with their customers through various channels, like phone calls, emails, and chat.
How does Five9 work on Google Cloud Marketplace?
Five9 is now available on Google Cloud Marketplace, which allows businesses to easily find and use its services. You can set it up quickly and integrate it with other Google Cloud tools, making customer service management smoother.
Who can benefit from using Five9?
Any business that interacts with customers can benefit from Five9. It’s great for call centers, sales teams, and companies that want to improve their customer support.
What features does Five9 offer?
Five9 offers many features, including automatic call distribution, IVR (Interactive Voice Response), and workforce management. These tools help businesses handle customer calls more efficiently and improve service quality.
Is Five9 easy to set up?
Yes, setting up Five9 is straightforward, especially through Google Cloud Marketplace. You don’t need a lot of technical skills to get started. The platform provides guides and support to help users during the setup process.
