Boost.ai has launched an AI-powered agent designed to provide 24/7 support for Sage 50 Accounting users, aiming to enhance customer service and quickly resolve queries. This development, announced from Norway, marks a significant improvement in support for small and mid-sized businesses in Canada, enabling users to troubleshoot issues without delay. Within just a few weeks, the AI agent has successfully addressed a wider array of topics than expected and exceeded its resolution goals early on. As Sage and Boost.ai expand their collaboration, this partnership is set to transform customer support globally, focusing on automation to improve overall user experience.
Sage 50 Accounting Users Benefit from AI-Powered Support
Ai technology is improving customer service in many fields, and now, Sage 50 Accounting users can enjoy around-the-clock assistance through an AI-powered agent introduced by boost.ai. This new feature, launched in a record-setting 50 days, aims to quickly resolve queries while improving support quality.
Boost.ai’s conversational AI has gone live in Canada, providing seamless assistance to small and medium-sized business owners. This automated support can handle both simple inquiries and complex technical issues, allowing users to focus on growing their businesses without the hassle of operational problems.
Phil Goss, VP of Digital Operations Enablement at Sage, highlighted the importance of maintaining excellent customer service through automation, noting that solutions like those from boost.ai are crucial. The AI agent not only covered a larger number of topics than initially expected but also exceeded its resolution rate targets in the first week of operation.
With successful implementation for Sage 50 Accounting in Canada, boost.ai and Sage are looking to expand this innovative service to other markets, marking a significant step in enhancing customer support globally.
Nick Mitchell, Chief Revenue Officer for boost.ai, noted that automation through intelligent AI agents is essential for transforming customer experiences at scale. He expressed pride in providing Sage with tools that uphold their high service standards, emphasizing the significance of understanding and anticipating future needs for continuous growth.
Boost.ai’s platform focuses on combining the latest technology with a human-centered approach, ensuring that it meets the diverse needs of Sage’s customers.
For more information about how boost.ai can enhance customer service for enterprises, visit their website.
Key Highlights:
– AI agent launched for Sage 50 Accounting in record time.
– Provides 24/7 automated support for users.
– Initial success in Canada with plans for global expansion.
– Focus on blending cutting-edge technology with excellent customer service.
Tags: Sage 50 Accounting, AI support, conversational AI, customer service, boost.ai, small business solutions, automation, technology in accounting.
What is the Boost.ai and Sage collaboration about?
Boost.ai and Sage are working together to create a powerful AI agent that helps businesses improve customer service. This partnership aims to deliver results faster than ever before.
How does the AI agent work?
The AI agent uses advanced technology to understand and respond to customer queries. It learns from interactions to provide accurate and helpful answers, making it easier for companies to assist their customers.
What benefits does this partnership bring to businesses?
This collaboration allows businesses to implement AI solutions quickly. Companies can enhance their customer support and improve efficiency without needing extensive technical knowledge.
Who can use the AI agent?
Any business that is looking to improve its customer service can use the AI agent. It is designed for various industries and can adapt to different needs.
How quickly can businesses deploy the AI agent?
Thanks to the collaboration between Boost.ai and Sage, businesses can expect to deploy the AI agent in record time, allowing them to start reaping benefits almost immediately.
