In an insightful interview with Bob Evans, Oracle’s Steve Miranda discusses the company’s rapid advancements in AI and application development. He highlights Oracle’s impressive 100+ generative AI use cases introduced at CloudWorld 2023, focusing on AI Assist’s capabilities to automate tasks like report summarization and job postings. Miranda unveils the Oracle AI Agent Studio, which empowers users to create and customize workflows using AI agents. The studio ensures data security and privacy, reinforcing Oracle’s commitment to customer data protection. With seamless integration of third-party agents and a focus on customer success, Oracle aims to enhance automation in business processes, making it easier for clients to leverage AI for greater efficiency.
In a recent interview, Steve Miranda, Oracle’s Executive Vice President of Applications Development, shared exciting insights about Oracle’s advancements in artificial intelligence and automation. Speaking with Bob Evans from Cloud Wars, Miranda highlighted Oracle’s commitment to harnessing generative AI to streamline business processes.
One of the key topics was Oracle’s extensive library of more than 100 generative AI use cases. At the 2023 CloudWorld in Las Vegas, Oracle announced 50 use cases, showcasing how tools like AI Assist are transforming tasks such as report summarization and job postings. This integration helps automate repetitive text-based tasks, ultimately boosting efficiency for businesses.
Miranda unveiled the Oracle AI Agent Studio, a powerful tool that enables organizations to create customized workflows using pre-built AI agents. This studio not only increases automation capabilities but also allows businesses to tailor agents to their specific needs. For instance, it can integrate external systems into recruitment workflows, improving overall efficiency.
Customer engagement is also a focus for Oracle. Miranda emphasized how the Agent Studio facilitates quick and accurate automation, allowing clients to build tailored agents effortlessly. He reassured that Oracle is committed to maintaining robust data security standards, ensuring no customer data is sent to large language models for training purposes.
Additionally, Oracle’s strategy now includes new roles such as customer success managers, which reinforce communication and support for clients. The integration of Oracle’s AI agents with third-party systems promises to enhance automation across different platforms, making it easier for businesses to connect various aspects of their operations.
With these advancements, Oracle is positioned to lead in the cloud Market, focusing on enhancing customer experiences through smart automation and innovative AI solutions.
Tags: Oracle AI, Automation, Generative AI, Cloud Computing, Business Efficiency, Customer Engagement.
What is Oracle’s AI Agent Studio?
Oracle’s AI Agent Studio is a new tool launched by Oracle that helps businesses automate tasks using artificial intelligence. It allows companies to create smart agents that can interact with customers and handle various operations more efficiently.
How does AI Agent Studio help with business automation?
AI Agent Studio streamlines operations by creating intelligent agents that can take over repetitive tasks. This means businesses can save time and reduce human errors, allowing employees to focus on more strategic work.
Can small businesses use Oracle’s AI Agent Studio?
Yes, small businesses can use AI Agent Studio. Oracle designed it to be user-friendly, making it accessible for companies of all sizes to improve their efficiency and automate processes.
What types of tasks can these AI agents handle?
The AI agents can perform a variety of tasks, such as answering customer queries, processing orders, and managing appointments. They can also analyze data to provide insights for better decision-making.
Is there support available for using AI Agent Studio?
Yes, Oracle offers support and resources for users of AI Agent Studio. There are guides and customer service options to help businesses implement and make the most of this automation tool.