Walmart Replacing Self-checkout

Walmart and Target reevaluate self-checkout policies, with some locations transitioning to traditional checkout lanes.

Reasons for the shift include security concerns, customer flow management, and customer preferences.

Impact on consumers: traditional checkout lanes provide a more personalized shopping experience.

Impact on workers: transition to traditional checkout lanes may lead to increased job opportunities for cashiers.

Target announces changes to self-checkout lanes, limiting customers to 10 items or less in express lanes.

Retailers like Walmart and Target aim to enhance in-store shopping experience and manage checkout availability.

Self-checkout changes not new, may happen for different reasons, and can be localized based on store manager decisions.

Retail shrinkage doubled between 2015 and 2021, but self-checkout changes not due to retail theft or shrinkage.

Social media users report changes in self-checkout lanes at Walmart and Target, including limitations for subscription members and delivery service drivers.

Changes in self-checkout lanes may be due to a spike in shoplifting and retail crime, according to a 2023 National Retail Federation report.