Zendesk Unveils AI-Powered Resolution Platform to Enhance Customer Support and Agent Efficiency
Zendesk has introduced the Zendesk Resolution Platform, a powerful tool designed to help businesses deliver outstanding service and quickly resolve issues. This platform includes innovative features such as advanced Zendesk AI Agents, a comprehensive knowledge graph, and tools for governance, control, and measurement. Mitch Young, Zendesk’s Senior Vice President for APAC, emphasized that the platform ...
