Qualtrics Launches AI Experience Agents to Enhance Customer and Employee Engagement Interactions for Improved Satisfaction and Insight
Qualtrics has launched Experience Agents, advanced AI tools that enhance customer and employee interactions. Unlike typical AI, these agents provide real-time, personalized support, addressing concerns on the spot and creating more meaningful connections. For instance, if a sports fan complains about slow service at a game, an Experience Agent can respond immediately, offering solutions while ...
