Articles for tag: AI Agents, Conversational Agents, customer data management, hybrid agents, Marketing Automation, personalized marketing, workflow agents

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Exploring AI Agents in Marketing: A Practical Overview for Effective Strategies and Enhanced Customer Engagement

The concept of an “agent” has evolved from the iconic suited spies of old to today’s AI-driven tools that are transforming Marketing and customer data management. Unlike traditional agents, AI agents don’t need a license to analyze data; they just need structured information and clear goals. There are three main types: conversational agents that handle ...

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