Articles for tag: artificial intelligence, consumer behavior, customer experience, operational efficiency, retail trends, unified commerce

March 24, 2025

Salesforce Unveils 2025 AI Agent Trends Transforming Retail Industry Insights

Salesforce’s latest Connected Shoppers Report highlights the pressures retailers are facing, including rising customer acquisition costs and increased returns, which are squeezing margins. To adapt, retailers are prioritizing AI and unified commerce strategies that streamline operations and enhance customer experiences. As consumer shopping behaviors evolve, physical store purchases are declining, while digital shopping is spreading ...

March 24, 2025

Market News

Ai Agents

Salesforce Unveils 2025 Retail Trends: The Impact of AI Agents on Shopping Experience

Salesforce’s sixth Connected Shoppers Report highlights the challenges and opportunities in the retail landscape. Retailers are feeling the squeeze from rising customer acquisition costs, returns, inflation, and changing consumer preferences. To meet evolving customer needs, they are increasingly turning to AI and unified commerce strategies to streamline operations and enhance shopping experiences. While physical stores ...

January 7, 2025

Market News

Ai Agents

Enhance Your Workflow with Unified and Augmented AI Agents for Seamless Task Management and Productivity Boost.

As technology evolves, creating seamless and engaging shopping experiences is more challenging for businesses. To address these challenges, many companies are turning to unified commerce and AI, which help enhance customer loyalty and boost sales. Unified commerce integrates all sales channels and data into one platform, allowing teams to access real-time information. This leads to ...