Articles for tag: AI support, Building Confidence, Chatbot Interaction, customer trust, effective communication, Simplified Processes, trust issues

February 19, 2025

Building Trust: Effective Strategies to Help Customers Rely on Your AI Agent for Improved User Experience

A recent review of team inbox conversations revealed that some customers doubt the accuracy of Fin, our AI agent, even when it provides correct answers. Many requested to speak with a human, only to receive the same information from team members, highlighting a trust issue. Overcoming this skepticism about AI support is essential. Strategies include ...

January 20, 2025

Market News

Ai Agents

The Potential Disaster of AI Agents: Insights from Mehul Gupta’s Data Science Perspective

AI Agents are often touted as the future of technology, but there are significant concerns about their reliability and limitations. Despite their ability to handle repetitive tasks, they struggle with accuracy in real-world situations, especially where precision is crucial, like in healthcare or legal matters. Trust is a major issue, as errors can lead to ...