Ensure AI Accuracy: 5 Essential Steps to Test Agentforce Effectively for Optimal Performance and Reliability
Artificial intelligence (AI) agents are smart systems designed to assist both customers and employees. To maximize their effectiveness, it’s crucial to test and configure these agents without affecting live operations. Admins play a vital role in this process by gathering quick feedback and refining the agents for better performance. The Agentforce Testing Center, launching in ...
