Leaders are eager to leverage AI effectively in their organizations, particularly through the use of Large Language Models (LLMs) that assist with tasks when prompted. However, the emerging trend is Agentic AI, capable of operating autonomously, making decisions, and executing tasks without constant human oversight. This can transform businesses by automating functions like lead qualification ...
Decagon has been recognized on the 2025 Forbes AI 50 list, highlighting its innovative work in customer support through AI agents. This is a first for Decagon, which serves notable clients like Hertz, Duolingo, and Eventbrite. The company’s AI technology stands out by providing quick, effective customer solutions, such as managing refunds and identity verification, ...
Workday is making a bold move by launching a new vision for workforce management that integrates both human employees and AI agents. This approach, described as a “new era” in managing workforces, aims to give companies a unified platform to oversee their entire workforce, including digital workers. With its new Agent System of Record, Workday ...
Boomi, a leader in intelligent integration and automation, has launched Boomi AI Studio, a new secure AI management solution designed for organizations to create and manage AI agents at scale. As AI agents become crucial for automation and decision-making, Boomi AI Studio offers features like Agent Designer for easy agent creation, Agent Control Tower for ...
Prodapt, a leader in consulting and managed services for the telecom industry, has launched AI agents on the ServiceNow platform to boost productivity and enhance customer experiences. These AI agents, starting with the Customer Churn Prediction Agent, will streamline operations by connecting various systems and tasks across enterprises. With strong expertise in the telecom sector ...
Truffle AI, created by developers Shaunak and Rahul, simplifies the process of integrating AI agents into any software application through easy-to-use APIs. Rather than spending hours on complex coding and infrastructure management, developers can quickly implement powerful AI solutions like customer support and analytics agents in platforms such as WhatsApp and Slack. Truffle AI handles ...
AI agents are designed to enhance efficiency and decision-making, but their effectiveness largely depends on the quality of the data they use. Poor data quality can lead to incorrect outputs and user dissatisfaction, hampering AI performance. Key issues include inconsistent formats, missing information, outdated content, duplicate entries, and weak labeling. These problems can increase operational ...
Workday, a leader in accounting and human capital solutions, has launched the Workday Agent System of Record, a new tool designed to help businesses manage their AI agents effectively. This system centralizes the management of both Workday and third-party AI agents, improving deployment, security, compliance, and cost control. By allowing real-time monitoring and budget optimization, ...
Synergetics.ai has launched AgentWorks, a groundbreaking suite designed for Decentralized Autonomous AI Agents and agent-to-agent transactions. This innovative set of tools enables seamless communication between AI agents across various enterprises and networks. AgentWorks includes features such as secure identity verification, agent discovery, patented communication protocols, and dedicated wallets for digital assets. With applications in healthcare, ...
VCI Global Limited, a leader in AI-driven solutions, has announced the development of a next-generation AI aggregator platform. This innovative platform aims to simplify AI integration by providing easy access to major AI models like ChatGPT, DeepSeek, and Google Gemini. With the global AI Market expected to grow significantly, VCI’s platform is set to enhance ...
