ServiceNow is making waves with its partnership with NVIDIA to create AI agents for the telecommunications sector, aiming to enhance productivity and customer satisfaction. This collaboration comes as ServiceNow’s stock saw a slight increase of 0.24%, standing out in a broader Market that faced a 1.3% decline due to economic worries. The company’s strategic focus ...
ServiceNow has unveiled new AI agents specifically designed for the telecom industry, developed in partnership with NVIDIA. These AI agents leverage NVIDIA’s advanced AI tools to streamline critical customer service and network operations tasks for communication service providers. They will tackle key challenges such as network repairs, service disruptions, and billing issues, providing intelligent, proactive ...
Prodapt, a leader in consulting and managed services for the telecom industry, has launched AI agents on the ServiceNow platform to boost productivity and enhance customer experiences. These AI agents, starting with the Customer Churn Prediction Agent, will streamline operations by connecting various systems and tasks across enterprises. With strong expertise in the telecom sector ...
ServiceNow has launched AI agents specifically designed for the telecom industry, aimed at enhancing productivity throughout the service lifecycle. Utilizing NVIDIA AI technology, these agents help automate labor-intensive tasks in customer service and network operations, allowing communications service providers (CSPs) to resolve issues faster and improve overall customer experiences. The AI agents can analyze network ...
ServiceNow has launched new AI agents specifically designed for the telecom industry to boost productivity throughout the service lifecycle. Built on NVIDIA AI technology, these agents aim to automate common customer service and network operation tasks. By doing so, they help communication service providers quickly resolve issues, enhance customer experiences, and streamline operations. The AI ...
Prodapt, a leader in telecom consulting and managed services, has unveiled AI agents built on the ServiceNow platform to enhance operational efficiency for businesses. By utilizing the unified capabilities of ServiceNow, these AI agents enable telecom and tech enterprises to streamline workflows and improve customer experiences. The first offering, the Customer Churn Prediction Agent, is ...
Welcome to the Cloud Wars Minute, your daily source for cloud industry news and insights. In today’s episode, we explore how ServiceNow is emerging as a key player in AI-driven business transformation. ServiceNow distinguishes itself by not being an infrastructure provider but rather by creating a versatile platform that integrates various technologies, including agents and ...
In December 2024, Salesforce made headlines with the launch of Agentforce 2.0, positioning itself as a leader in enterprise AI. This new platform features pre-trained autonomous agents and a low-code builder, allowing businesses to streamline operations, particularly in sales and customer service. Competing companies like Workday, ServiceNow, and SAP have also introduced AI agents, each ...
As businesses prepare to deploy millions of AI agents, ServiceNow and Workday are stepping up to manage this transformation. These companies aim to develop “uber-agents” to help organizations effectively control their new workforce of intelligent agents. While this technology offers significant potential for improving operations and decision-making, it also presents challenges such as security, compliance, ...
The Cloud Wars Minute is your go-to daily source for the latest insights in cloud news and AI developments. In the latest episode, we discuss recent advancements in AI agents from ServiceNow and Workday, highlighting the emerging “Agent Wars.” ServiceNow is launching its Agent AI Orchestrator, while Workday introduces its Agent System of Record to ...
