Evolve Your Service Strategy: 4 Steps to Leverage AI Agents for Better Customer Engagement and Efficiency
In today’s rapidly changing customer service landscape, excellence is continually redefined. Agentforce, an innovative AI solution, empowers organizations to enhance service efficiency and boost self-service capabilities. Unlike traditional chatbots that often fall short, modern AI agents are easier to implement and can resolve issues in real time. This blog outlines four critical steps to optimize ...
