Enhance Retail with Talkdesk AI Agents for Hyper-Personalized Customer Experiences at Scale
Talkdesk has launched AI Agents for Retail, part of their Ascend AI platform, designed to improve customer service in the retail industry. These intelligent virtual agents autonomously handle complex tasks and make decisions without needing human intervention, providing a hyper-personalized customer experience. Operating 24/7, they adapt responses based on real-time interactions, enhancing self-service capabilities. Key ...