Enhance Customer Support with Zendesk: Tips and Best Practices for March 2025
Discover the latest updates from Zendesk designed to enhance your customer experience. New AI agents now come in two plans—Essential and Advanced—offering flexible automation options. Talk’s transcription service now features automatic speaker identification, keyword boosting, and automatic redaction of sensitive data. Self-service customers in the USA can now use direct debit payment options, and specialized ...
