Microsoft is transforming sales with its new AI tools, Sales Agent and Sales Chat, designed to boost productivity for sales teams. Sales Agent assists in closing deals by researching leads and setting up meetings, all while utilizing CRM and Microsoft 365 data. Meanwhile, Sales Chat offers a conversational interface to access vital information like CRM ...
Sales teams are facing challenges due to overly complicated processes that consume time and hinder effective communication with customers, according to Rob Tarkoff, EVP of Oracle Cloud CX. To address this, Oracle has introduced AI agents and generative AI capabilities that streamline administrative tasks. These tools help sales teams enhance productivity and foster meaningful customer ...
Oracle has unveiled new artificial intelligence agents aimed at assisting sales professionals with customer-related tasks. Unlike general virtual assistants, these agents are designed for specific functions, such as updating records during customer meetings. One notable feature is a “customer intelligence” agent that can compile data from different Oracle software categories to generate useful reports, even ...
