Articles for tag: AI, customer experience, Eric Jorgensen, human interaction, sales management, Technology, Zendesk

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Transform Your Customer Service Experience: Insights from Eric Jorgensen on Making Zendesk Champions Extraordinary

Eric Jorgensen, VP of Enterprise Sales EMEA at Zendesk, shares his journey from military service to IT sales, highlighting his extensive experience in enhancing customer experiences. At Zendesk, he emphasizes the importance of a seamless customer service solution that combines AI, workflow automation, and human support. He notes that consumers now expect AI-driven interactions, which ...

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