A consumer commission orders SpiceJet to refund a senior couple for a canceled flight, citing service deficiency and distress caused.
A Mumbai consumer commission has ordered SpiceJet to refund Rs 13,696 to a senior couple whose flight was canceled during the COVID-19 pandemic. The airline failed to issue the refund despite guidelines from the Supreme Court and the Directorate General of Civil Aviation. The couple had booked tickets in June 2020 for a flight scheduled ...