Articles for tag: AI contact center, Healthcare Automation, member support, operational efficiency, patient experience, real-time intelligence, vulnerable populations

Market News

Revolutionize Healthcare Support with TrampolineAI’s AI-Powered Contact Center for Enhanced Member and Agent Experience

TrampolineAI has launched a groundbreaking AI-powered contact center platform aimed at transforming healthcare support. This innovative solution addresses common issues in healthcare contact centers, such as high call volumes and slow response times, by providing agents with real-time intelligence and automation. TrampolineAI integrates seamlessly with existing systems, offering instant access to accurate information and efficient ...

Market News

New Canopus SEER Platform Empowers Users with Ultimate Control Over Data for Enhanced AI Agent Performance

Canopus Networks has launched Canopus SEER, a revolutionary real-time network observability platform powered by Agentic-AI. This platform aims to help businesses and carriers overwhelmed by monitoring data but lacking actionable insights. Built on over a decade of research and multiple patents, Canopus SEER changes how organizations extract real-time intelligence from their networks. It tackles the ...

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