Articles for tag: AI conversation intelligence, contact center automation, customer service technology, enterprise solutions, Observe.AI, real-time assistance, VoiceAI agents

March 26, 2025

Revolutionize Customer Support: Observe.AI Launches VoiceAI Agents for Enhanced Communication and Efficiency

Observe.AI has launched its innovative VoiceAI agents, designed to automate customer interactions in contact centers. These AI agents can handle everything from simple FAQs to complex conversations, improving efficiency and customer experience. Companies can set up these VoiceAI agents in just a week, enabling quick deployment and immediate ROI. With features like real-time assistance and ...

March 3, 2025

Market News

Ai Agents

Enhance Subcontractor Payments with New AI Agent Features in Oracle Textura for Faster Processing and Improved Efficiency

Oracle has introduced new AI features in its Textura Payment Management Cloud Service, aimed at helping subcontractors in the U.S. receive immediate, personalized support regarding payment statuses and document signing. This innovative AI assistant allows subcontractors to quickly ask questions about their payments, simplifying a once complicated process. With over 200,000 subcontractors already using Textura, ...