Articles for tag: agentic AI, AI in healthcare, customer experience technology, Healthcare Automation, HIMSS 2025, patient interactions, Talkdesk

Market News

Transforming Healthcare: Talkdesk AI Agents Enhance Patient Experience with Agentic AI Solutions

Talkdesk, a leading provider of AI-powered customer experience technology, is revolutionizing the healthcare sector by enabling organizations to offer seamless self-service options for patients. Their latest innovation, Talkdesk AI Agents for Healthcare, introduced at HIMSS 2025, automates common patient inquiries like appointment scheduling and prescription refills, allowing human agents to focus on more complex issues. ...

Market News

Talkdesk Launches AI Agents to Revolutionize Healthcare Automation and Enhance Patient Care Efficiency

Talkdesk, a leader in AI-powered customer experience solutions, has launched Talkdesk AI Agents for Healthcare to enhance patient interactions. Unveiled at HIMSS 2025, this innovative tool automates routine tasks like scheduling appointments and checking benefits, ensuring 24/7 patient support. Utilizing agentic AI, these virtual agents understand and respond naturally, adapting to patients’ language preferences. The ...

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