Articles for tag: agentic AI, BSS platform, customer experience, Google Gemini, operational efficiency, Optiva Inc, telecom industry

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Optiva Introduces Agentic AI: Transforming Telecom BSS with Advanced Automation and Enhanced Customer Experience.

Optiva Inc., a leading provider of cloud-native billing and revenue management software for the telecom industry, has announced the integration of advanced agentic AI powered by Google’s Gemini models into its BSS platform. This new technology enables communication service providers to perform tasks independently, enhancing operational efficiency and customer experience. With AI agents like Amica ...

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