Expedia Group is leading the way in adopting generative AI and AI agents to enhance its customer experience. As one of the first to collaborate with OpenAI, the company has integrated tools like ChatGPT into its apps and created various AI projects. Shiyi Pickrell, SVP of Data and AI, emphasizes balancing innovation with practical business ...
The rapid advancement of agentic AI platforms is transforming how businesses approach digital strategies. Major players like Adobe, Qualtrics, Oracle, OpenAI, and Deloitte have launched innovative AI solutions that compete with Salesforce’s Agentforce, pushing the boundaries in areas such as Marketing automation, customer experience, and enterprise integration. Each new offering brings unique features, emphasizing empathy, ...
Amazon’s CEO Andy Jassy recently announced the launch of a new AI model called Nova Act, designed to operate web browsers on behalf of users. This innovation positions Amazon in direct competition with companies like OpenAI and Anthropic, which have been developing similar AI agents. Nova Act can perform complex tasks automatically, such as searching ...
In this week’s update, Azeem discusses the latest developments in AI, particularly OpenAI’s overloaded servers due to its new image model and Google’s impressive performance enhancement with Gemini 2.5 Pro. The rise of generative AI has sparked debates on its impact on art and meaning, with some arguing it’s causing a “semantic apocalypse.” While AI-generated ...
Microsoft has launched two new features for Azure AI Foundry, blending its AI tools with OpenAI’s models to enhance the development and management of AI applications. Steve Sweetman, the Azure OpenAI Service Product Lead, emphasizes that businesses can now view AI as an active digital workforce rather than just assistants. The new Responses API and ...
AI agents face significant challenges regarding safety and reliability, prompting concerns from organizations about their potential to deviate from instructions. To address these issues, researchers from Singapore Management University have introduced AgentSpec, a framework that helps define structured safety rules for AI agents. This approach guides LLM-based agents to operate within specific parameters, preventing unsafe ...
OpenAI recently launched a new image generation feature in its popular ChatGPT service, utilizing its advanced GPT-4o model. This addition allows users to create images based on text prompts, enhancing the interactive experience within the platform. With access to hundreds of millions of ChatGPT users, OpenAI is at a significant advantage over smaller competitors, who ...
The Model Context Protocol (MCP) has made significant strides with its latest update aimed at enhancing how AI agents communicate with tools and data. OpenAI and Microsoft have both announced their support for MCP, introducing features that improve security and functionality. Key upgrades include a more secure authorization framework, real-time data flow, and efficient request ...
In the past year, interest in voice AI has surged, fueled by advancements in technology that make it simpler for developers to create customized voice agents. Companies like OpenAI are leading the charge with new audio models, while vertical voice agents tailored for specific industries are gaining traction. These agents leverage industry knowledge to enhance ...
Microsoft has introduced two new AI agents, Researcher and Analyst, designed for its Microsoft 365 Copilot platform, set to roll out in April 2025. These tools aim to enhance workplace productivity by integrating internal data with external information to provide deeper insights. The Researcher agent focuses on advanced analysis, helping users create comprehensive strategies and ...
