Qualtrics and LangChain Partner to Create Advanced Experience Agents for Enhanced Customer Insights and Engagement Solutions
Qualtrics has partnered with LangChain to enhance their Experience Agents, specialized AI tools that engage customers and employees in personalized ways. These agents operate seamlessly across different channels, utilizing both structured and unstructured feedback to improve interactions. By leveraging LangChain’s LangGraph Platform, Qualtrics can efficiently design, deploy, and manage these AI agents without coding barriers. ...