Observe.AI has launched VoiceAI agents, an innovative solution aimed at automating routine customer interactions in contact centers. This enhancement to their AI-driven platform seeks to improve customer experience while significantly cutting operational costs. VoiceAI agents can manage a wide variety of inquiries, freeing up human agents to focus on more complex issues. The platform integrates ...
Observe.AI, a top AI Conversation Intelligence platform for contact centers, has launched VoiceAI agents that engage in human-like conversations. These AI agents are designed to show empathy, listen effectively, and think critically, enhancing customer support interactions. They are part of a broader product suite that includes features like real-time agent assistance and agent coaching. With ...
Observe.AI has launched its innovative VoiceAI agents, designed to automate customer interactions in contact centers. These AI agents can handle everything from simple FAQs to complex conversations, improving efficiency and customer experience. Companies can set up these VoiceAI agents in just a week, enabling quick deployment and immediate ROI. With features like real-time assistance and ...
Observe.AI, a US-based conversational AI startup, has acquired Dubdub.ai, a text-to-speech AI platform, to strengthen its voice AI services for contact centers. The acquisition will enable Observe.AI to enhance its conversational capabilities with advanced text-to-speech technology that supports over 50 languages and various accents. This partnership aims to make the voice agents more human-like, improving ...
