Cognigy and Schwarz IT Triumph at Retail Award for Innovative AI Solutions in Customer Engagement and Automation
Cognigy has been recognized as a Top Supplier in Retail for 2025 by the EHI Retail Institute, showcasing its leadership in AI-driven customer service solutions. At the Reta Awards, Cognigy shared this prestigious honor with the Schwarz Group, known for leveraging Cognigy’s technology in the innovative Lidl Instore Voice Assistant (LIVA). This AI solution allows ...
