Ensure AI Accuracy: 5 Essential Steps to Test Agentforce Effectively for Optimal Performance and Reliability
Artificial intelligence (AI) agents are smart systems that can assist customers and employees, but they need proper testing for effectiveness. Admins play a vital role in this process. The Agentforce Testing Center, launching in January 2025, will help admins create and evaluate test scenarios for these agents without disrupting live services. By using AI-generated test ...
