Enhancing Microsoft Network Infrastructure Health with an Employee-Built AI Agent for Optimal Performance
Microsoft’s expansive network infrastructure, which includes over 700 buildings and 64,000 devices worldwide, faced the challenge of efficiently managing tech support tickets. To address this, Joshua Green and Soundarya Tekkalakota from Microsoft Digital developed Network Copilot, an AI-driven tool powered by Microsoft 365 Copilot. This tool uses natural language processing to provide network engineers with ...
