ServiceNow has launched its Yokohama platform, introducing advanced AI agents for CRM, HR, IT, and more to enhance productivity and streamline workflows. These preconfigured agents simplify operations and improve outcomes right from the start. The platform also features a robust data management system called the Common Service Data Model, which helps integrate various data sources, ...
Agentic AI is transforming how businesses operate by acting as a virtual workforce that streamlines enterprise workflows. Unlike traditional applications, these AI agents can think independently, enhancing efficiency similar to microservices architectures. During a recent panel at Mobile World Congress, experts discussed how IT departments will shift their focus to managing AI agents, parallel to ...
Atera is a groundbreaking IT management platform that features agentic AI to enhance efficiency for IT teams and Managed Service Providers worldwide. Co-founded by Gil Pekelman, Atera integrates various functionalities, including Remote Monitoring, Helpdesk support, Patch Management, and Automation, into one easy-to-use platform. With over 12,000 customers across 120 countries, Atera aims to simplify IT ...
Atera is a groundbreaking IT management platform that harnesses the power of agentic AI, known as Action AI, to streamline IT tasks for over 12,000 teams worldwide. Co-founded by Gil Pekelman, Atera provides an all-in-one solution that includes remote monitoring and management, IT automation, helpdesk services, and extensive reporting features. Since its inception in 2011, ...
During CES 2025, NVIDIA’s CEO Jensen Huang highlighted a future where AI agents act like digital employees, needing proper management and governance. However, AI agents differ from human employees: they lack intent and use different authentication methods, such as API keys, instead of usernames and passwords. They also can request more access autonomously without oversight, ...
