Articles for tag: AI Agents, Automation, Cloudera, Data Privacy, enterprise technology, Integration Challenges, IT leaders

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IT Leaders Raise Security and Privacy Concerns as Agentic AI Adoption Grows: Key Insights and Recommendations for Businesses

A recent survey by SnapLogic reveals that a significant majority of IT leaders trust AI agents as much as or even more than humans for task completion, with 85% believing these agents can perform better. However, concerns about data security, integration with existing technology, and employee understanding pose challenges to adoption. Around 80% of IT ...

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84% of IT Leaders Trust AI Agents as Much as Humans in the Workplace

SnapLogic, a leader in generative integration, has released a report titled “AI Agents: The Final Frontier of the Enterprise,” which reveals the growing interest in AI agents among IT leaders. The survey, conducted with over 1,000 IT decision-makers from the US, UK, Germany, and Australia, shows that many organizations are prioritizing the implementation of AI ...

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Understanding Consumer Experience Disconnects: Key Insights for Improving Customer Engagement and Satisfaction

Recent research by Metrigy highlights a significant gap between IT and customer experience leaders’ perceptions of service quality and actual consumer opinions. While over 91% of IT and CX leaders believe their companies provide excellent customer service, only 14.7% of consumers agree. This disparity raises concerns about the effectiveness of customer experience initiatives. Consumers prioritize ...

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