Glean offers APIs that simplify the creation of secure and knowledgeable generative AI systems without the burden of managing enterprise data. Recognized as one of Gartner’s Cool Vendors for Digital Workplace Apps in October 2024, Glean enables seamless integration of AI capabilities within Slack and other applications. With over 100 app connectors, it allows personalized, ...
The Agent Development Kit (ADK) has officially launched, providing developers with a user-friendly Python SDK to create advanced AI agents. This toolkit enables seamless integration with various large language models, including Gemini on Vertex AI. With clear guidance on building agents through detailed instructions, essential tools, and a robust model architecture, ADK offers unparalleled flexibility. ...
This article discusses how to integrate local file data with Spring AI applications using the Model Context Protocol (MCP). MCP serves as an open standard that helps connect large language models (LLMs) to various data sources and tools, streamlining the development of AI agents and workflows. The Spring AI MCP offers Java and Spring framework ...
Zencoder, based in Campbell, California, has introduced advanced AI coding and testing agents to speed up software development for engineers. This innovative platform seamlessly integrates with popular tools like VS Code, JetBrains, JIRA, GitHub, and GitLab, making it a top choice for development teams. Key features include deep understanding of complex codebases, automated testing, and ...
eGain, a leader in AI Knowledge Management, has launched the eGain AI Agent for Contact Center, a new tool designed to enhance agent performance and customer satisfaction in contact centers. This innovative solution helps agents provide expert-level support by offering real-time guidance and answers based on a centralized knowledge hub. It continuously monitors conversations to ...
Sweep has introduced Process Optimization AI Agents for Salesforce’s Agentforce, empowering agents to find valuable business opportunities. This advanced feature helps business leaders pinpoint and fix bottlenecks that hinder their goals. By linking Salesforce with Sweep’s intuitive visual platform, users can conduct automated analyses of their data. This integration adds context for teams and AI ...
Boomi has introduced Boomi AI Studio, a comprehensive and secure solution for managing artificial intelligence across organizations. This platform enables users to design, control, and optimize AI agents seamlessly, whether they are created within Boomi or sourced from other technologies. Key features include an Agent Designer for no-code AI agent creation, a Control Tower for ...
Lyzr AI has launched its first AI Customer Service Agent tailored for the banking sector, following extensive collaboration with over 30 financial institutions. This innovative solution aims to assist mid-sized banks in overcoming key challenges such as labor shortages, slow revenue growth, and declining customer experience. The AI agent seamlessly integrates with existing banking systems ...
Microsoft and Oracle have differing strategies for integrating AI agents into business applications. Microsoft views these agents as separate from traditional applications, predicting they will eventually overshadow them, similar to how mainframes evolved. In contrast, Oracle believes that AI agents should be integrated directly into their applications for seamless operation, enhancing automation and processes. This ...
Zendesk AI offers a smart way to automate customer interactions, helping support teams boost productivity by up to 80%. While it’s great for managing external support issues, it can fall short in streamlining internal workflows. This article delves into the benefits of Zendesk AI, including its ticket routing and triage capabilities, and highlights how Lindy ...
