The Evolution from Chatbots to AI Agents: Understanding the Journey of Intelligent Automation
The chatbot landscape has been dramatically reshaped with the emergence of AI Agents, leading to the discontinuation of the Gartner Magic Quadrant for Enterprise Conversational AI Platforms, where Kore.ai was a leader. This shift indicates a new focus on the AI Agent ecosystem, requiring enhanced deployment and management tools. Large Language Models (LLMs) have significantly ...
