HCLTech Joins Salesforce’s AI Agent Initiative to Enhance Intelligent Solutions and Drive Innovation in Customer Experience
HCLTech has been selected as a partner in Salesforce’s new Agentforce Partner Network, focusing on enhancing AI capabilities for financial services clients. This collaboration aims to transform traditional customer interactions by deploying advanced AI agents that can manage complex, multi-channel communications. HCLTech plans to support organizations, including the PenFed Credit Union, in adopting AI-driven solutions ...