Enhancing Enterprise Efficiency: LLMs, Agentic AI, and Workflow Orchestration for Unmatched Reliability and Predictability
Pegasystems recently introduced Pega Agent Experience, a new set of API capabilities aimed at enhancing AI agents within their workflow automation solution. I had a chance to speak with CTO Don Schuerman, who highlighted how this technology transforms workflows into reliable agents capable of seamless interaction with both processes and humans. Schuerman emphasized the importance ...