A recent report from Gartner highlights the future of customer service with the rise of agentic AI. This advanced technology is expected to take on 80% of customer service tasks without needing human help by 2029, which could significantly cut operational costs by 30%. Unlike traditional AI that just provides information, agentic AI will automatically ...
Gartner, a leading IT analyst firm, offers valuable insights into the future of data and analytics, especially during its recent summit. As organizations navigate the hype around new technologies, Gartner emphasizes the importance of careful investment and foundational strategies. Key trends highlighted include highly consumable data products, metadata management solutions, and AI agents, which are ...
Gartner, a Market research firm, has released its annual hype cycle report, detailing the life stages of emerging technologies, including artificial intelligence (AI). Since the introduction of ChatGPT in November 2022, AI has moved into a more mature phase. Gartner predicts that AI will transition out of the disillusionment stage around 2025-2026, leading to more ...
Gartner, a U.S. Market research firm, has been releasing a yearly hype cycle report since 1995, which tracks the maturity of new technologies. Following the rise of ChatGPT in November 2022, AI technology is now entering a mature phase. Gartner’s Vice President, John Barber, predicts that AI will likely move past the disillusion stage by ...
Zenity, a leader in AI security, was recognized as a Representative Vendor in Gartner’s 2025 Market Guide for AI Trust, Risk, and Security Management. This acknowledgment highlights Zenity’s unique capabilities in AI Security Posture Management and AI Detection Response, helping enterprises secure their AI agents against vulnerabilities. With a focus on low-code/no-code development environments, Zenity’s ...
No Jitter’s “Conversations in Collaboration” features insights from experts on enterprise communications technologies. In a recent discussion, Tom Coshow, a senior director analyst at Gartner, explored the emerging concepts of AI Agents and Agentic AI. Coshow emphasizes the significance of purpose-built AI agents that specialize in specific tasks and effectively communicate in multi-agent systems. He ...
